Reference

Privacy Policy for VIP Apps

We collect account information when you register, payment details when you deposit through bKash, Nagad or Rocket, and usage patterns when you browse our slots and live tables.

Account dataPayment recordsUsage logsCookie settingsContact paths
VIP Apps Privacy Policy for VIP Apps
DATA SAFEGUARDS

How We Protect Your Information

We secure account credentials with encryption, store payment references separately from personal identifiers, and limit staff access to data based on role. You control who sees your activity and can request a full export or deletion at any time.

Encrypted Storage Passwords are hashed before storage. Payment transaction references—bKash, Nagad, Rocket transaction IDs—are kept in a separate database that requires additional authentication to access, so a breach of one system does not expose both identity and financial records.
Cookie Control Essential cookies keep you logged in and remember language preference. Optional cookies track which games you open most often so we can suggest similar titles. You can disable optional cookies in your browser settings without losing core account functions.
Retention Periods Active accounts: we keep your data as long as the account is open. Closed accounts: we retain transaction logs for the minimum period Bangladesh financial regulations require, then delete personal identifiers and keep only anonymised summaries for audit purposes.
Your Rights Request a copy of all data we hold about you. Ask us to correct outdated details or delete your account entirely. Withdraw consent for optional data collection—like game-preference tracking—while keeping your account active. Contact support to start any of these processes.
PRIVACY CONTACT

How to Reach Us About Privacy

If you have questions about what data we hold, want to update your details, or need to request deletion, use any of these channels. Our Bangladesh support team handles privacy enquiries alongside account and payment questions.

Live Chat Open the chat widget in the bottom corner of any page. Explain your privacy request—viewing your data, correcting a detail, or account deletion—and the agent will walk you through the verification steps and timeline.
Email Support Send your enquiry to our support address from the email linked to your account. Include your registered mobile number so we can verify your identity before sharing or changing any personal information.
Account Settings Log in and open Account Settings to review the mobile number, email and date of birth we have on file. You can update your email and password directly; for other changes, contact support with the new details.

Privacy Policy Questions

We ask for your mobile number, email address and date of birth. The mobile number becomes your login identifier; the email is for password resets and account notifications; the date of birth confirms you meet age requirements.

We share transaction references with our payment processors to verify deposits and route withdrawals. We do not pass your full payment credentials to third parties, and we do not sell personal data to advertisers or data brokers.

Contact support via live chat or email and request a data export. After verifying your identity, we will send a file listing your account details, transaction history, game activity and any notes from support conversations.

Yes. Contact support and ask for account closure. We will delete your personal identifiers immediately and retain only anonymised transaction logs for the period Bangladesh financial regulations require, then purge those records too.

Essential cookies keep you logged in and remember your language choice. Optional cookies track which games you play most so we can suggest similar titles. You can disable optional cookies in your browser without breaking core account features.

If your account stays inactive with a zero balance for an extended period, we may archive it. Once archived, we keep transaction records for the minimum regulatory period, then delete personal identifiers and retain only anonymised summaries for audit.
Reference

Privacy Policy

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.